Please make sure to enter your order number(s) when inquiring about your order.
If you have set up your reception list, please turn off the rejection setting or add our domain "acca-store.com" to your reception list.
Please contact us in Japanese or English.
Regarding customer service, we operate on weekdays from 10: 00-18: 00, and on Saturdays, Sundays and public holidays it is closed.
Regarding inquiries during the holidays, we will contact you as soon as possible, so please understand in advance.
＜Holiday Closing Notice - CUSTOMER SERVICE＞
acca PRIVATE STORE is closed from Saturday, 27 April 2019 to Monday, 6 May 2019 due to Golden Week holidays.
due to Golden Week holidays. We will respond to inquiries sequentially after Tuesday, 7 May 2019.
Sorry for any inconvenience and thank you in advance for your understanding.