Please make sure to enter your order number(s) when inquiring about your order.

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Please contact us in Japanese or English.

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Please read our Plivacy Policy before sumbitting.

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Depending on the content of your inquiry, you may get time to reply.

Regarding customer service, we operate on weekdays from 10: 00-18: 00, and on Saturdays, Sundays and public holidays it is closed.

Regarding inquiries during the holidays, we will contact you as soon as possible, so please understand in advance.